The Main Library building with the caption 'InterLibrary Loan'

Interlibrary Loans for MPL Cardholders

What is Interlibrary Loan?

  1. Interlibrary Loan is a system of borrowing and lending of material between library systems across Canada. 
  2. Milton Public Library (MPL) provides interlibrary loan service to our library cardholders, providing access to materials from other public library systems in Ontario.
  3. Any borrowed book or item that comes from another library outside of the Milton Public Library system is considered an Interlibrary Loan. Patrons must check the Milton Public Library’s catalogue first to determine if the item is available from our collection, prior to making an Interlibrary Loan request to borrow from other libraries.

Requesting an Interlibrary Loan

Once you are sure that your Library does not have the item you’re looking for, you can request an Interlibrary Loan.

You can use Patron Initiated Interlibrary Loan to place your request yourself from the library, work, school, home … anywhere, anytime at your convenience. It is the patron interface to INFO, the provincial Interlibrary Loan network that the Milton Public Library belongs to.

First Time User

Library users must first possess a valid library card and have an Interlibrary Loan patron record created in the INFO system by our staff. To register, provide your full name, address, home phone number, and library card number in an email to or contact the Library staff on your next visit to the Library.

For more information, please review our Getting Started Guide.

Once your account has been created, begin your search with Zportal.

Visit or contact the library about your request. 


A Library Staff will help you in putting your request.

You may also submit an online Interlibrary Loan request that staff will take action on your behalf. 

Online Interlibrary Loan Request Form

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  • What Can’t Be Borrowed?

    1. Newly published/acquired material, especially within the past year

    2. Current bestsellers

    3. Reference material (directories, encyclopedias, etc.)

    4. Electronic resources

    5. Textbooks and school course materials.

  • What Does It Cost?

    Most public libraries in Canada will loan material free of charge. If your request can be filled from one of these libraries there will be no charge to you. If a fee is charged, this will be passed on to you. We do not order from these libraries without your permission. The charges are added to your account at the library and must be paid when picking up the book.

    A $1 fee is charged to your account for each interlibrary loan item not picked up by the deadline.

    Regular overdue fines apply.

  • Renewing an Interlibrary Loan Item

    Normally interlibrary loans are not renewable. However, in exceptional circumstances, please email your request at: at least one week before the due date.