Can’t find the item you’re looking for? Patrons of MPL have access to the interlibrary loan service to request books and other materials that are not available at our library locations. Find out how to access materials from across Ontario below.

If an item you are looking for is not available at Milton Public Library, through the interlibrary loan system, we can assist you in borrowing materials from other library systems from across Ontario.

Milton Public Library (MPL) provides interlibrary loan service to our library cardholders, providing access to materials from other public library systems in Ontario.

Any borrowed book or item that comes from another library outside of the Milton Public Library system is considered an interlibrary loan. Patrons must check the Milton Public Library’s catalogue first to determine if the item is available from our collection, prior to making an interlibrary loan request to borrow from other libraries.

Patron initiated request

You can use Patron Initiated Interlibrary Loan to place your request yourself from the library, work, school, home … anywhere, anytime at your convenience. It is the patron interface to INFO, the provincial Interlibrary Loan network that the Milton Public Library belongs to.

First Time User

Library users must first possess a valid library card and have an Interlibrary Loan patron record created in the INFO system by our staff. To register, provide your full name, address, home phone number, and library card number in an email to or contact the Library staff on your next visit to the Library.

For more information, please review our Welcome to Patron Initiated ILLO Guide.

Once your account has been created, begin your search with Zportal.

Staff assisted interlibrary loan

Use our online Interlibrary Loan request form to place your requests. By using this form, staff will place the interlibrary loan request on your behalf.

Online Interlibrary Loan Request Form

If you have any questions, or would like to renew an illo, email:

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Normally interlibrary loans are not renewable. However, in exceptional circumstances, please email your request at:

Most public libraries in Canada will loan material free of charge. If your request can be filled from one of these libraries there will be no charge to you. If a fee is charged, this will be passed on to you. We do not order from these libraries without your permission. The charges are added to your account at the library and must be paid when picking up the book.

A $1 fee is charged to your account for each interlibrary loan item not picked up by the deadline.

  • Newly published/acquired material, current bestsellers
  • Reference material (directories, encyclopedias, etc.); electronic resources
  • Textbooks and school course materials.
  • Materials owned by other Halton library systems (Burlington, Oakville, Halton Hills). MPL has an agreement with the other library systems in the Halton region. This means our customers can borrow materials from their systems directly, using their MPL card.
  • Microfilm