Get a Library Card

• A Child is an individual from birth up to and including age twelve (12)
• A Teen is an individual from thirteen (13) years up to and including age seventeen (17)
• An Adult is an individual who is eighteen (18) years old and older

Children under the age of 13 must register for membership accompanied by a parent or guardian who presents identification with name and address.

• Membership is non-transferable
• An Adult or Teen cardholder will be required to renew their Library Card (physical or digital) every two years.
• A parent/guardian will be required to renew their Child’s library card (digital or physical) every two years.
• Patrons with Basic Membership may upgrade to Full Membership by presenting valid ID at any branch. Staff will update the patron code accordingly.
• Patrons attempting to borrow high-value items without Full Membership will receive an error message and be advised to upgrade.
• Children under 13 must be registered by a parent or guardian who presents acceptable identification verifying the child’s address.
• An individual is entitled to only one library card.
• Change of address, name, email, or phone number must be reported immediately.
• Individuals will be required to validate their information before accessing their account.
• Borrowing privileges are suspended when fines exceed $10.00 and will be reinstated when all outstanding accounts are settled.
• Membership can be suspended for violating library policies including the Patron Code of Conduct
• Only patrons of the Library in good standing will be allowed to borrow library materials.
• Materials may be borrowed by presenting a membership card. Personal information collected will be subject to policy: OP– 01 Confidentiality and the Protection of Privacy.

Acceptable Proofs (Adults / Teens)

• Drivers’ license
• Bank account statement
• Any benefit statement issued by the Govt. of Canada
• Utility bills
• Tax assessment or bill
• Paystub
• Mortgage, rental, or lease agreement
• Insurance policy
• Secondary school, college, or university transcript

Acceptable Proofs (Children)

• Parent’s address verification
• Only parents are legal guardians
• Grandparents, Nannies, etc. cannot be legal guardians unless they have documentation to state they are

• Loss or theft of a library card must be reported immediately. Members are responsible for any materials borrowed on their cards until loss or theft is reported.
• If reporting by phone, patrons will be asked to verify the information, the Library has on record, e.g., name, address, date of birth, etc.
• If patrons find their card after reporting it lost and have not yet been issued a new card, they must contact staff to reinstate the original card. Patrons will be asked to verify the information before reinstating the card after it has been reported lost.
• When a lost card is reported staff update the Patron Database to ensure that no one can use their old card number.
• The Library will issue a replacement card with no fees.
• Patrons cannot use Library services until they get a replacement card or find their old card, and have it reinstated by staff.