Bee A Voice In Your Community
We are pleased to announce that the library survey has now been successfully completed.
A heartfelt thank you goes out to all of our patrons who took the time to share their feedback, both through the phone and online surveys. Your valuable insights are greatly appreciated and are essential in helping us improve our services. We are currently in the process of analyzing the feedback and are excited to share the results with you. Please look forward to the publication of the survey results in early spring. Your participation has made a significant impact, and we are grateful for your support.
Welcome to a New Chapter at Milton Public Library!
We’re thrilled to share an exciting development at the Milton Public Library. As one of the fastest growing municipalities in North America, we’re embarking on a transformative journey with the Service Delivery and Organizational Review Project, a step towards aligning our services with the dynamic needs of our community.
Our Vision
In our continuous effort to serve you better, this project, spearheaded by the esteemed Forum Research and TCI Consulting, aims to enhance our operational and strategic effectiveness. We’re not just looking at the now but paving the way for a future that embraces change and innovation.
Our Three Pillars of Focus
- Service Delivery Review: We’re diving deep into our current services to unearth efficiencies, and explore sustainable practices.
- Organizational Review: A thorough examination of our processes and staffing, to recommend a structure that’s agile and responsive to your needs.
- Community Engagement: This is where you come in! Your voice will help shape our offerings, understand your needs, and measure our impact in the community.
The Journey Ahead
This strategic review, set to be presented to our Board in April 2024, is a comprehensive undertaking. From environmental scans to program assessments, we’re covering all bases. We’re starting with a staff survey in December, followed by an invitation to you, our community, for broader consultation in January.
The Journey Ahead
This strategic review, set to be presented to our Board in April 2024, is a comprehensive undertaking. From environmental scans to program assessments, we’re covering all bases. We’re starting with a staff survey in December, followed by an invitation to you, our community, for broader consultation in January.
Here is a summary of some of our engagements:
| Dates | Objective | Status |
|---|---|---|
| Jan 22 to Feb 4 | Community Survey (Telephone) | Complete |
| Jan 22 to Feb 4 | Community Survey (Online) | Complete |
| Jan 18 & 24 | Focus Groups | Complete |
A Word From Our CEO!
Stay tuned to our website and our social media for all the upcoming updates and announcements.
